Our purchases won't seriously hurt you - we spend only about $300+ per month at Stater Bros. All of us, of any age, are jeopardized by your gross carelessness. It is totally unfair for management to allow this. You have no signage about masks, and no one enforcing the safety law. CUSTOMER SERVICE should always be #1 & she was not offering that at her check stand.Īs of today, 1/31/21, at around 8:15AM, I saw 8 Staters' customers without masks on at Fairview/Baker. Well, it was two, but THAT is not the point. She corrected the situation but was less than apologetic when she made light of the situation by saying 'it was only one item'. Obviously NOT paying attention to her job. Then, the gentleman in line behind me noticed she started to ring his items along with mine. I did bring it to her attention that I had a case of water on bottom of basket as she nodded & went back to converse with her associates. Never stopped talking to her clerks, never once acknowledged that I was there no greeting. The whole time I was loading my items, the cashier was discussing her plans (with two of the box clerks) on what she will be purchasing for her boyfriend for Valentine's Day. I was very disheartened when I approached the check stand & proceeded to put my items on the belt. I am a frequent shopper at various Sater Bros markets however, Palm Desert (off of Varner & Washington) location is closest to my residence. It is evident, by how consistent you are when you have your sales or your everyday prices. Who else is going to put ribeyes or meat on sale, the way you guys do. I have always loved your stores, you guys take better care of your customers than any other store. Just kinda of a bummer way to start my day. Or break you, I will go back to the Stater Brother on Warner and Goldenwest in Huntington Beach, they know me there. I don't think it was going to throw off your sales. I am not going to buy something I don't like or will not eat. I wasn't asking for ten pounds, just two pounds,that was all I could afford. This was the first time anyone behind the butcher counter has ever said that to me. I was told I could only have one pound of the flat tips and the next pound had to be mixed. I asked for the tips, because I don't like the drumettes. I went to store 77 this morning, All I wanted was two pounds of the chicken wings that were on sale.

Stater bros tustin